Terms of service

TERMS & CONDITIONS

Last Updated: October 18, 2026

These Terms and Conditions (“Agreement”) are a legally binding agreement between you (“you,” “your,” or “Customer”) and ANOKA (“ANOKA,” “Company,” “we,” “us,” or “our”) governing your access to and use of the ANOKA website (the “Site”), the purchase of ANOKA products, and any related services, subscriptions, or memberships.

BY ACCESSING OR USING THE SITE, OR BY PURCHASING ANY PRODUCT FROM ANOKA, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE SITE OR PURCHASE PRODUCTS.

1. ELIGIBILITY

You represent and warrant that:

  • You are at least 18 years of age, or

  • You are using the Site under the supervision of a parent or legal guardian.

You may not use our Site or products for any unlawful purpose or in violation of any applicable laws.

2. HEALTH INFORMATION

ANOKA's drink mix is a food: a Fiber + Electrolyte Drink Mix sold with a Nutrition Facts panel. Information on this Site, in our emails and on social media is general information, not medical advice. If you are pregnant or nursing, have a medical condition, take medication, or are new to fiber, check with your healthcare professional before adding a new food or drink to your routine. Fiber is best added gradually with plenty of water. Read the label before use and follow the directions on the package. If you believe you are experiencing a medical emergency, call 911.

3. PRODUCTS & USE

ANOKA sells drink mixes and merchandise for personal use. You agree not to resell products without our written authorization and not to misrepresent our products or what they contain.

4. ORDER ACCEPTANCE & RIGHT TO REFUSE

We reserve the right to refuse, cancel, limit, or reject any order, including but not limited to:

  • Suspected resale activity

  • Fraudulent transactions

  • Abnormal order volume

  • Incorrect pricing

  • Inventory errors

  • Shipping restrictions

  • Security flags from payment processors

If we cancel your order after payment is processed, we will issue a refund.

Title and risk of loss transfer to you once the product is delivered to the carrier.

5. PRICING & PAYMENT

All prices are listed in U.S. Dollars and are subject to change without notice.

Payments are processed by third-party providers (including Shopify and its payment partners). We do not store full payment card details.

You agree to provide accurate billing and shipping information.

You are responsible for all applicable taxes.

6. SHIPPING

Shipping timelines are estimates only.

ANOKA is not responsible for:

  • Carrier delays

  • Customs delays

  • Incorrect shipping addresses

  • Lost packages after carrier confirmation

Risk transfers upon delivery to the carrier.

7. SUBSCRIPTIONS (IF APPLICABLE)

If ANOKA offers subscription services:

  • Subscriptions automatically renew unless canceled.

  • You authorize recurring charges to your payment method.

  • You may cancel prior to your next billing cycle.

  • Cancellation timing rules will apply as stated at checkout.

We reserve the right to modify subscription pricing with notice.

8. RETURNS & REFUNDS

Returns and refunds are governed by our Return Policy.

We reserve the right to:

  • Deny excessive returns

  • Refuse refunds for suspected abuse

  • Limit refund eligibility

Refund abuse or chargeback fraud may result in account termination.

9. INTELLECTUAL PROPERTY

All content on the Site, including:

  • ANOKA name

  • Logos

  • Branding

  • Packaging

  • Product names

  • Text

  • Images

  • Graphics

  • Website design

are the exclusive property of ANOKA and protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, scrape, or use our content without written consent.

10. PROHIBITED USES

You agree not to:

  • Use the Site for unlawful purposes

  • Transmit malware or harmful code

  • Scrape or extract data

  • Attempt unauthorized access

  • Reverse engineer website systems

  • Harass or threaten ANOKA staff

Violation may result in immediate termination.

11. USER SUBMISSIONS

If you submit reviews, comments, testimonials, or other content:

You grant ANOKA a perpetual, royalty-free, worldwide license to use, reproduce, publish, and distribute that content.

You represent that your submissions:

  • Are truthful

  • Do not infringe rights

  • Do not contain unlawful content

12. THIRD-PARTY LINKS

The Site may link to third-party websites.

We are not responsible for third-party content, policies, or actions.

13. DISCLAIMER OF WARRANTIES

THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

ANOKA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

We do not guarantee uninterrupted or error-free service.

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

ANOKA SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES

  • INCIDENTAL DAMAGES

  • CONSEQUENTIAL DAMAGES

  • LOST PROFITS

  • LOSS OF DATA

TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:

(A) THE AMOUNT YOU PAID FOR THE PRODUCT
OR
(B) $100 USD

15. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless ANOKA and its affiliates from claims arising from:

  • Your misuse of products

  • Your violation of these Terms

  • Your unlawful activity

16. ARBITRATION & CLASS ACTION WAIVER

PLEASE READ CAREFULLY.

Any dispute arising from this Agreement shall be resolved through binding arbitration.

You agree:

  • To waive the right to a jury trial

  • To waive participation in class actions

  • To resolve disputes individually

Arbitration shall be conducted under the rules of the American Arbitration Association.

17. GOVERNING LAW

This Agreement shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles.

Venue for any permitted court action shall be in [Insert County, State].

18. MODIFICATIONS

We may update these Terms at any time.

Continued use of the Site constitutes acceptance of revised Terms.